Why charge a per line rate?
Charging a per line rate ensures you are not being overcharged by companies that charge per work hour. We publish our rates on our site to ensure that there are no surprises when you receive your invoice.

How do I send my dictations to you?
We are currently set up to receive digital dictations via email. Digital files must be no longer than 30 minutes each when emailing. Please email encrypted files to

We also have the ability to transcribe either mini, micro, or standard cassettes received via regular mail or courier.

How do we preserve patient confidentiality?
We can provide you with a signed confidentiality agreement or you can provide us with one of your own. Also, all transcriptions are done in Canada. We do not offshore your patients’ valuable personal health information.